Additional Information
Contract Type: Fixed Term Contract Term: AYR - All year round Hours per Week: 30.00 Weeks per Year: 52.000 Pay Grade: Business Support | SCP 17The Role
ABOUT THE COLLEGE
Lakes College is a technical vocational Further Education College delivering education and training to full-time and part-time learners and apprentices to degree level. We have a vibrant campus in West Cumbria with state of the art vocational workshops and resources, including the National College for Nuclear Northern Hub.
Our mission and purpose are to:
‘Enable people to recognise and develop their potential’.
We are a people business and our mission applies as equally to our staff team as to our learners and employers’. We are a Good college and have ambition to be Outstanding by together developing our culture, standards and expectations. We encourage innovation, collaboration and reflection to lead to new ideas and methods. We gather, evaluate and use data to drive operational improvement.
ABOUT THE ROLE
As an Employment Advisor, you will be focused on providing support to individuals who are in receipt of benefits and looking for work . You will encourage, support, and empower participants through their journey towards employment.
This position is for a fixed term period of 12 months to cover a period of maternity.
There will be an opportunity to deliver group sessions around a number of topics to help prepare and upskill participants.
Experience in Employment Services is not a must, but if you're already working in the industry, or have before, we welcome you to join our team.
We also welcome people who have worked previously as retail or store managers, travel or sales consultants, telemarketers, recruitment/HR consultants or hospitality managers - jobs that rely on great service and achieving targets. If you've done one of these types of roles before, then you may have skills that would suit and as we provide full training, we'll help you pivot your skills into a new career as an Employment Advisor.
A typical week will involve delivering engaging services, utilising our specialist systems and applications and …
Candidates must possess a NVQ Level 3 or equivalent qualification in a relevant subject, a minimum level 2 literacy & numeracy qualifications and be willing to update skills. As well as having good working knowledge of Microsoft Office including Word, Excel & Sharepoint.
WHAT WE CAN OFFER YOU!
· Generous annual leave – 29 days plus 8 days bank holiday plus 2 discretionary days (rising to 33 days after 5 years’ service)
· Automatic entry into the Local Government pension Scheme.
· A dedicated and friendly team of professionals who are keen to develop and learn.
· Excellent CPD opportunities to grow and development through mentorship and coaching.
· Free onsite parking.
· Subsidised onsite restaurant.
· A cycle scheme tech scheme and discounted gym membership.
· Fantastic facilities to resource our ability to teach our students.
Qualifications
Qualification Title | Grade | |
---|---|---|
NVQ Level 3 or equivalent qualification in a relevant subject |
Essential
|
|
Level 2 Numeracy/Literacy Qualifications |
Essential
|
|
IT Literate of Microsoft Word, Excel, Access and PowerPoint |
Essential
|
|
Degree in a relevant subject |
Desirable
|
Skills
Personal Attributes | |
---|---|
Committed |
Essential
|
Dedicated |
Essential
|
Focused |
Essential
|
Demonstrates ability to work under pressure, prioritise and commit to strict deadlines whilst maintaining the quality of output |
Essential
|
Proven ability to work within a partnership environment and ability to develop and maintain relationships with key organisations |
Essential
|
Treats internal customers fairly and in a non-discriminatory manner |
Essential
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Ability to work with clients who have may have complex needs and barriers to support them into employment |
Essential
|
Develops relationships with internal customers and gains their respect |
Essential
|
Experience | |
Recent and relevant industry experience in sector |
Essential
|
An understanding of personal issues which may affect learners |
Essential
|
Relevant Skills | |
Act as a team player |
Essential
|
Good Customer Service Skills and be able to communicate with a wide range of people |
Essential
|
Personal Qualities | |
Work collaboratively and for the good of all |
Essential
|
Leadership | |
Adaptable - ability to adapt style to a variery of situations and people |
Essential
|
Related Documents
Safeguarding Information
Lakes College is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.
Lakes College is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.
Lakes College
Hallwood Road
Workington
Cumbria
Cumbria
CA14 4JN
Rachel Robson
rachelr@lcwc.ac.uk