Admissions Leader

ABOUT THE COLLEGE 

Lakes College is a technical vocational Further Education College delivering education and training to full-time and part-time learners and apprentices to degree level. We have a vibrant campus in West Cumbria with state of the art vocational workshops and resources, including the National College for Nuclear Northern Hub.

Our mission and purpose are to:

 ‘Enable people to recognise and develop their potential’.

We are a people business and our mission applies as equally to our staff team as to our learners and employers’. We are a Good college and have ambition to be Outstanding by together developing our culture, standards and expectations. We encourage innovation, collaboration and reflection to lead to new ideas and methods. We gather, evaluate and use data to drive operational improvement.

ABOUT THE ROLE

Are you passionate about helping young people reach their goals and achieve their full potential? We have a fantastic opportunity for an Admissions Leader to join our team at Lakes College. 

As part of the role, you will manage the day-to-day work around the admissions process; ensuring that customer service and quality measures are met. 

You will be responsible for CEIAG in onboarding for all our customers, to ensure that their career aspirations are explored and aligned to the correct course. As well as developing strong relationships with feeder schools to provide a high level of information, course guidance and assist with the application journey. 

Throughout the learner journey, you will ensure the quality of communications with our customers are accurate and standardised and will ensure the office always maintains a high level of customer service, through face to face, telephone and written communications. 

The successful candidate will possess a Level 4 NVQ in Careers Advice and Guidance or Careers information or related subject; as well as 5 GCSE’s (including Maths & English). You will have strong administrative skills & previous experience in a customer service role.

**If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.** 

WHAT WE CAN OFFER YOU!

·        Generous annual leave – 29 days plus 8 days bank holiday plus 2 discretionary days (rising to 33 days after 5 years’ service)

·        Automatic entry into the Local Government pension Scheme.

·        A dedicated and friendly team of professionals who are keen to develop and learn.

·        Excellent CPD opportunities to grow and development through mentorship and coaching.

·        Free onsite parking.

·        Subsidised onsite restaurant.

·        A cycle scheme tech scheme and discounted gym membership.

·        Fantastic facilities to resource our ability to teach our students.